Privacy Policy

Who we are

Our website address is: www.suncoastergroup.com

What personal data we collect and why we collect it

We collect personal data only where necessary to provide our services, improve user experience, and comply with legal obligations.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible publicly.

Media

If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website can download and extract this data from images.

Contact forms

When you submit a contact form, we collect the information provided (such as name, email address, and message) solely for the purpose of responding to your enquiry. This data is not used for marketing unless explicitly agreed.

Cookies

We use cookies to improve your experience on our website.

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These cookies last for one year.

If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, cookies are used to store your login information and display preferences. Login cookies last for two days, and screen options cookies last for one year. If “Remember Me” is selected, your login persists for two weeks.

If you edit or publish content, a cookie is stored in your browser indicating the post ID. This expires after one day.

Embedded content from other websites

Articles on this site may include embedded content such as videos, images, or articles. Embedded content behaves in the same way as if you visited the originating website.

These third-party websites may collect data about you, use cookies, and monitor your interaction with their content, especially if you are logged into their services.

Analytics

We may use analytics tools (such as Google Analytics or similar services) to understand how visitors use our website. These tools may collect anonymised data such as pages visited, time spent on site, and general location data.

Who we share your data with

We do not sell or rent your personal data. Data may be shared with trusted third-party service providers where necessary to operate the website, such as:
– Hosting providers
– Email service providers
– Analytics platforms
– Spam detection services

All third parties are required to handle your data securely and in accordance with GDPR.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely.

For users who register on our website (if applicable), we store the personal information provided in their user profile. Users can view, edit, or delete their personal data at any time (except usernames). Administrators can also access and edit this information.

Contact form submissions are retained only for as long as necessary to handle the enquiry.

What rights you have over your data

Under GDPR, you have the right to:
– Request access to your personal data
– Request correction of inaccurate data
– Request deletion of your data
– Object to processing
– Request data portability

To exercise these rights, please contact us using the details below.

Where we send your data

Visitor comments may be checked through automated spam detection services.

Some data may be processed outside the European Economic Area (EEA) where third-party services are used. In such cases, appropriate safeguards are in place.

Your contact information

For privacy-related enquiries, please contact us via the website contact form or at the relevant contact details provided on the site.

How we protect your data

We implement appropriate technical and organisational measures to protect your personal data, including:
– Secure hosting environments
– SSL encryption
– Access controls
– Regular system updates

What data breach procedures we have in place

In the event of a data breach, we will:
– Investigate and contain the issue
– Notify affected users where required
– Report the breach to relevant authorities where legally required

What third parties we receive data from

We may receive data from third-party services where relevant, such as analytics providers or marketing tools, where users have consented.

What automated decision making and/or profiling we do with user data

We do not carry out automated decision-making or profiling that produces legal or significant effects on users.

Industry regulatory disclosure requirements

We may disclose personal data where required to comply with legal obligations, regulatory requirements, or lawful requests by public authorities.